What are the benefits to our clients?
Increased productivity
Depending on your business and products that you offer, it may be possible to automate the quote online and allow your clients and/or brokers to purchase and receive loan offers online, complete the application form with missing information and then send the application to the back office system for processing. Our online systems can also take payments. By implementing all of these, clients of ours have increased business productivity by up to 500%.
In many cases however, it may not possible to automate bridging loans online for some clients. We can help with modules that create documentation from templates. These can cope with conditions, provide Key Facts Illustrations and full offer letters, process roll up calculations and deferments, and deal with a mixture of repayment and interest only. Again, this can lead to massive improvements in administrator productivity – up to 300% in some cases as documents can be produced at the click of a button automatically.
Other benefits our system achieve are:
Single centralised admin system - A single database accessible from multiple locations enables the storage of client data, facilities, securities, valuations, introducers, brokers, notes, tasks, work flow and documents, with all you need to process an application with multiple facilities. For some of our clients more than 80% of admin work can be quickly generated by the system, leaving your staff free to concentrate on customer service and generating new business.
Paperless system - All documents, whether created by the system or scanned in, are stored centrally in one secure microsoft sql database with no need for paper files, filing cabinets and photocopies. Emails, text messages and voice recordings can also be stored. Any documents produced can be emailed out to clients with attachments documents automatically converted into PDf attachments or sent internally whenever you need to. Each document printed is archived against the case and or facility which means that everything is in one place, just like a paper file, the only difference being that you do not have to look for this information in a filing cabinet. Multiple users can work or look at the same details at the same time.
Automated workflow - Each type of business can have its own workflow so that your staff never miss any tasks. When a staff member is absent, someone else can take over and see these tasks quickly and easily.
Diary, task and workflow systems - Keep track of a client’s current progress and build checks into the system so that no item is missed. For example, you could check to see if the first charge on a property been registered, if a valuation been instructed, or if a valuation has been chased after a specified number of days.
Quicker product rates to market
Change your own rates instantly - new rating products can be added in hours or days instead of months for most clients, enabling you to quickly adapt to new or changing markets. You will be better able to keep your rates competitive and maximise your profits.
Complex rate tables - one of our modules allows you to create complex rate tables in a system that mimics excel. Our system can then create a rating matrix from this electronic database spreadsheet quickly, again leading to shorter product lead times and changes.
Improved accuracy
Improved accuracy - Bank account checkers, Postcode to address converters, Payment verification, Automated document, online client application forms and Offer Documents all improve accuracy which is very good for compliance purposes and knowing your client.
Environment, cost reductions and savings:
Paperless office - Clients using Impact no longer need paper files, or document scanning systems as these are built into the system. Documents that get generated are merged with templates that end users do not have to change unless a client wants this. These documents can be sent via email with pdf attachments or to the printer. We can even put barcodes onto printed documents which are folded automatically into envelopes and printed with the correct postage. This saves our clients time and money in not having staff photocopy documents, negating the need for filing cabinets in which clients can misplace documents. Impact can also reduce printing and paper requirements as many documents can be sent electronically via the inbuilt email system.
Up to 80% reduction in administration requirements through innovation and automation. Clients can distinguish themselves from the competition by automating the jobs that should be automated, leaving time for additional development such as better customer service.
Up to 80% reduction in operating costs - For example car factories have gone from taking 60 man days to build a car manually to less than 1 man day due to automation by mechanisation through innovation. This is what we are doing with our software. In today’s technological age clients need to do this to increase profits, help the environment and because this saves money.
Compliance Benefits:
Improved Compliance module - allows you to track what each broker and staff member is doing.
Compliance completion check lists - ensure that an application progresses to the next stage only when all compliance checks have been completed.
Document and case history log - everything sent out or received is stored on the system. Documents are date stamped, searchable, and can be marked to track amendments.
Management Reporting - when you need to generate management reports, you can do so easily and quickly.
Compliance completion check lists - ensure that an application progresses to the next stage only when all compliance checks have been completed.
Document and case history log - everything sent out or received is stored on the system. Documents are date stamped, searchable, and can be marked to track amendments.
Management Reporting - when you need to generate management reports, you can do so easily and quickly.
Operational Benefits:
Extremely Stable - Our web based back office systems use technology that is very stable and widely used. This together with our 20+ years real time experience we are able to make our systems the best of breed available on the market today.
Our Knowledge - We understand short term finance, so when a client asks us to roll up the interest, or charge 3 months interest up front we understand. This saves our clients valuable time in not having to explain everything to non financial people. It also means that when this new module goes live, it works first time instead of several changes later.
Adaptable - Impact Bridging can adapt to ever changing client needs.
Hosting options - Can be hosted on-site at your chosen location, or in a data centre or on our dedicated servers.
Integration - We are experts at all levels in software with a long history from mainframe systems, dos, windows, xml and web. Therefore we can integrate different systems to save our clients re-keying in the same information into many different systems.
Compliance - Our systems have a compliance module that allows clients to track what each member of staff is doing. This system can also check and make sure that a case does not get to the next stage unless something is done to pass the compliance check list. There is also a system so that compliance managers can override the process, but they must give a reason for this, which is logged on track by the system. This again saves time and money.
Management Reporting - In our software the information in the database can be reported on by our clients. Our reporting is also fast and most reports take a seconds to run even for large clients. This is because we understand the technology and the business of our clients. Most reports can be written in a matter of minutes, this again saves our clients time and money, therefore our clients do not have to wait months for a new report to be written.
Our experience
We’re specialists in short term finance, so when a client asks us to roll up the interest, or charge 3 months interest up front, we understand. This saves you valuable time in not having to explain everything to non-experts. It also means that our products have been developed and proven over many years and have gained the trust of our customers. So when a new module goes live, it works first time.
We have many years experience in the industry. Some of our staff members have more than 20 years experience in lending.
We’re specialists in short term finance, so when a client asks us to roll up the interest, or charge 3 months interest up front, we understand. This saves you valuable time in not having to explain everything to non-experts. It also means that our products have been developed and proven over many years and have gained the trust of our customers. So when a new module goes live, it works first time.
We have many years experience in the industry. Some of our staff members have more than 20 years experience in lending.